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SERVICE 01
Administrative Consultancy Services
M & M offers tailor-made and regular administrative consultancy
services designed to help businesses, companies and organisations
make their office operations more efficient.
Our team can meet with clients, conduct needs assessments, observe
administrative practices and interview staff to identify areas
where processes and working arrangements could be improved.
We work closely with clients to identify opportunities for
improvement, introduce appropriate administrative processes and
provide ongoing support where agreed. Our team brings experience
in administrative support and an understanding of business
principles, procedures and management, supported by interpersonal,
organisational and communication skills and attention to detail.
Areas of support
Needs assessmentOffice procedures
Administrative systemsWorkflow improvement
Operations supportOrganisational tools
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SERVICE 02
Compliance Consultancy & Organisational Policies
Support organisations in reviewing and strengthening relevant
internal policies, procedures, documentation and compliance-related
practices according to their needs and operating environment.
We can discuss the development or review of organisational
policies, child protection policies, company culture and
awareness training, and industry-specific compliance training.
Areas of support
Policy developmentCompliance awareness
Child protection policiesWorkplace conduct
Procedures
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SERVICE 03
Business Development & Strategic Planning
Help organisations articulate their direction, strengthen business
planning and turn ideas into structured proposals and plans.
Support can be tailored to businesses, NGOs, community initiatives
and other organisations.
Potential assignments include strategic plans, business plans,
fundraising plans, project proposals, resource mobilisation
planning and organisational management tools.
Areas of support
Business plansStrategic plans
Project proposalsFundraising plans
Resource mobilisation
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SERVICE 04
Research, Baseline Surveys, Monitoring & Evaluation
Support programme planning and learning through research studies,
baseline surveys, monitoring tools and project evaluations.
Assignments can be discussed in relation to the questions,
outcomes and evidence needs of each organisation.
Our listed areas of support include research studies, baseline
surveys, project evaluation, monitoring tools, child rights
monitoring and reporting, and research skills training.
Areas of support
Research studiesBaseline surveys
Project evaluationMonitoring tools
Learning and reporting
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SERVICE 05
Child Protection, Child Rights & Advocacy
Support work relating to child protection, child rights,
safeguarding policies, child participation, community awareness
and advocacy. Training and project support can be discussed
for organisations working with children and communities.
Related areas include child protection policy development,
child rights-based approaches, positive discipline, online
child safety, case management, advocacy plans and social
mobilisation materials.
Areas of support
Child protectionChild rights
Advocacy plansChild participation
Awareness materials
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SERVICE 06
Human Resources & Staff Development
Help organisations consider their people-management needs,
staff learning priorities and internal capacity-development
requirements. Training can be discussed for teams, managers,
practitioners and other professional groups.
Related training areas include competency-based interviewing,
customer service, company culture compliance, preventing
harassment and discrimination, positive discipline and
training-of-trainers workshops.
Areas of support
Staff developmentInterviewing
Workplace cultureCustomer service
Training of trainers
